Features
Everything a small hotel runs on
LodgeLoom replaces the spreadsheet, the paper diary and the five open browser tabs. Not your channel manager.
Front desk calendar
Rooms by dates, reservations as draggable bars. Arrivals, departures, balances due and unassigned bookings on one morning dashboard.
- Timeline of rooms by date with drag and drop to move or reassign
- New bookings are assigned to a room automatically, and you can override any time
- Morning dashboard with arrivals, departures, in-house guests and balances due
- Search across guests, bookings, rooms and messages from anywhere
Every channel, one calendar
Connect Beds24 or Smoobu and bookings from Booking.com, Airbnb and the rest appear in seconds. Price changes push back automatically.
- Connects to Beds24 or Smoobu with an API key, no new contracts
- Bookings, changes and cancellations arrive in seconds, with a check every 15 minutes as a safety net
- Prices and restrictions you set in LodgeLoom are sent to every channel
- If a sync fails you get an alert and can retry it from a clear issues screen
Commission-free direct bookings
A booking page in your hotel’s colors, in Greek, English and German, with card payments through Viva. Every direct booking closes availability on the OTAs instantly.
- Hosted booking page in your colors, with your logo and photos
- Greek, English and German, picked automatically from the guest’s browser
- Deposit, full prepayment or pay at the hotel, per rate
- Can also be embedded on your existing website
One inbox, with an AI assistant
Email and OTA messages in a single screen. The assistant drafts replies in the guest’s language from your hotel’s own facts. Staff always approve before anything is sent.
- Email and OTA messages in one list, grouped by booking
- Automatic messages: confirmation, pre-arrival, welcome and after the stay
- Templates per language with the guest’s name, dates and booking details filled in
- AI drafts, translations and thread summaries, always approved by your staff
Housekeeping that runs itself
Rooms flip to “dirty” at checkout, mid-stay cleaning is scheduled every N days automatically, and housekeeping works from their phone.
- Clean, dirty and inspected status for every room
- Rooms turn dirty automatically at checkout
- Mid-stay cleaning every few days, adjustable per booking
- A simple phone view for the housekeeping team
Reports owners actually read
Occupancy, ADR, RevPAR and channel mix per property, plus a flash report in your inbox every morning at 07:30.
- Occupancy, average daily rate and revenue per available room
- Channel mix: which source brings which bookings and revenue
- Combined view when you run more than one property
- CSV export and a scheduled PDF report by email
Made for Greece
Greek compliance, built in
The details that usually mean extra paperwork are handled for you.
-
Climate resilience fee
Calculated per night from your hotel category and season, shown to the guest at checkout and totalled in your reports.
-
Police guest book
Check-in captures the registry fields per adult; print the guest book or export CSV whenever it’s requested.
-
GDPR
EU hosting, encrypted ID documents, consent capture, and guest data export or erasure on request.
Security
Your data, handled carefully
Guest data is sensitive. LodgeLoom is built so that only the right people see it, and you can always take it with you.
EU hosting
All data is stored on servers in the European Union.
Encrypted documents
Passport and ID numbers are encrypted at rest.
Roles and two-factor login
Owner, manager, reception and housekeeping each see only what they need. Two-factor login is available for every user.
Full audit trail
Every change to a booking records who made it and when.
Bookings from every major channel, in one calendar
Connected through Beds24/Smoobu · Card payments by Viva Wallet
- Booking.com
- Airbnb
- Expedia
- Hotels.com
See it with your own rooms on the screen
We’ll set up a demo property with your room types and walk you through a morning at the front desk. Thirty minutes, no obligations.
Request a demo